Shipping & Returns
100% Satisfaction Guaranteed - Purchase any of the quality products on this website and if for any reason you decide that the part does not suit your application or just isn't for you, simply return it to us, postage paid, within 30 days and we will promptly issue you a merchandise credit or refund, whichever YOU prefer. Items must be returned in SALEABLE condition with all original factory packaging, accessories, and manuals/literature included to receive full credit. Please include a copy of your invoice.
Computer Network Accessories, Inc.
4108 Dayton Xenia Rd.
Dayton, OH 45432 USA
(937) 258-2708; Fax (937) 258-2743
Phone Orders: (800) 516-1262; Fax Orders: (800) 236-5672
Hours: Monday - Friday 10:00am-4:00pm Eastern Time
Free Economy Shipping on $99+ Orders
Shipping Details:
Domestic Orders Over $99
Economy Shipping – FREE (3-7 business days) – Carrier selected by GoCNA
UPS Ground – Cost calculated in cart (1-5 business days)
UPS Air Shipping – Cost calculated in cart (1-3 business days)
Most orders ship same day when received before 2PM ET.
Orders received after 2PM ET on Friday will ship the following Monday.
Economy and UPS Shipping valid only on single address shipping in the Contiguous U.S. - also known as the lower 48. Excludes PO Boxes and APO/FPO.
Economy Shipping carrier selection is at the discretion of GoCNA and may include USPS.
Items marked truck freight, hazardous or oversized/overweight products do not qualify for Free or Flat Rate shipping. Please see shipping calculation in the shopping cart.
Terms and Conditions are subject to change without notice.
Domestic Orders Under $99
UPS Ground Shipping – Cost calculated in cart (1‑5 business days)
UPS Air Shipping – Cost calculated in cart (1-3 business days)
Most orders ship same day when received before 2PM ET. Orders received after 2PM ET on Friday will ship the following Monday.
Free Economy Shipping applies to eligible product orders over $99 after discounts and coupons. Shipping and sales tax do not count towards order total.
Economy and UPS Shipping valid only on single address shipping in the Contiguous U.S. - also known as the lower 48. Excludes PO Boxes and APO/FPO.
Economy Shipping carrier selection is at the discretion of GoCNA and may include USPS.
Items marked truck freight, hazardous or oversized/overweight products do not qualify for Free or Flat Rate shipping. Please see shipping calculation in the shopping cart.
Terms and Conditions are subject to change without notice.